The short version: We collect only what we need to serve you. We never sell your information. We never share it with third parties for marketing purposes. If you're a patient, your health information is protected under HIPAA through our secure practice management platform.
Beacon Hormone & Wellness is a Washington State telemedicine medical practice operated by Sergio Fernandez, FNP-C, a licensed Family Nurse Practitioner. Our website is located at beaconhormone.com.
This Privacy Policy explains how we collect, use, and protect information gathered through this website. It does not cover health information collected during the course of clinical care, which is governed by our HIPAA Notice of Privacy Practices provided separately at the time of care.
We do not maintain a marketing email list and do not send promotional emails. If you contact us by email, we will respond directly to your inquiry. Once you become a patient, all communication occurs through our HIPAA-compliant patient portal.
This website is a marketing and informational website. It is not a patient portal and does not collect or transmit protected health information (PHI).
Once you become a patient of Beacon Hormone & Wellness, all clinical communication, medical records, and health information are handled exclusively through Practice Better, our HIPAA-compliant practice management and telehealth platform. Practice Better maintains its own privacy and security practices in accordance with HIPAA.
Washington State's My Health MY Data Act provides additional protections for consumer health data. In compliance with this law:
This website uses minimal cookies necessary for basic website functionality. We do not use advertising cookies, retargeting cookies, or cross-site tracking. Our email marketing platform may set a cookie when you click a link in an email to track that the link was clicked — this is standard practice for email platforms and helps us understand which content is useful.
We use the following third-party services, each of which has its own privacy policy:
We do not use Google Analytics, Facebook Pixel, or other advertising tracking tools on this website.
We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is 100% secure. We encourage you to contact us with questions about any specific security concerns.
Beacon Hormone & Wellness provides care for adults only. Our website is not directed at individuals under the age of 18 and we do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, wish to access or delete your information, or have any privacy-related concerns, please contact us:
Beacon Hormone & Wellness
Sergio Fernandez, FNP-C
Email: sergio@beaconhormone.com
Phone: (509) 906-1935
Fax: (509) 356-3869
Washington State Telemedicine Practice
We aim to respond to all privacy-related requests within 30 days.